Minutes of the Risborough Area Business Group

Held at Princes Risborough School on 14th March 2007 at 1900 Hrs

 

Attendees

 

 

President :L.Adlam :L.Adlam Architects

B.Bendyshe-Brown :B3CS

B.Aldridge :Alternative Tools

Acting Chairman M.Pitcher :P.A.M.

S.Marriott :PR School

L.Vaughan

Hon Sec P.Pitcher :P.A.M.

A.Smith :J Smith & Sons

J.Hughes :Corporate Comms

H.Brown :Pickles Delicatessen

M.Thomas :Coppins B&B

 

 

Item

Topic

1

Chairman’s Welcome

The chairman welcomed everyone and introduced our speaker Chris Holden from Trading Standards, and visitor Liz Vaughan.  Liz then explained that having been a retailer for 27 years, she was actively looking to open a shop in Risborough or near-by.  She would appreciate any help or advice on buying or starting her own business.

2

Apologies for Absence received from:

M.Adlam :Adlam Reprographics

S & J.Barker :Inca Studio

C.Etholen :WDC/CAE

J.Thomas :Coppins B&B

N.Brooks :SBF

G.Wiles :IFC

C.Williams :BusinessLink

P.Keen :Hypnos

M.Shuttle :David Shuttle

3

Minutes of the meeting held on 20th February 2007 (previously circulated)

The minutes were agreed as a true record.

Matters arising:

Bill Bendyshe-Brown & John Hughes updated the meeting on the Park Mill Farm enquiry.  A WDC study had been carried out by Peter Wilks in 2004, updated in 2006.  It ruled against this development as there was no requirement for increasing the local population, and additional housing on the proposed Park Mill Farm scale would be detrimental to the High Street.  Without additional infrastructure, people would shop elsewhere where parking was easier.  Risborough was described as a vibrant area with above national average spends for a market town, economic investment and a rosy future!  Unfortunately David Locke & Associates had not consulted Peter when drawing up the Risborough 2035 study.  Bill offered to get a copy of the WDC report.

There were no further matters arising.

4

Presentation:

Chris Holden: Senior trading standards officer, BCC

Chris has been with Trading Standards for 15 years and is their lead officer in matters of civil law.  BCC Trading Standards department (TS) has 40 people handling issues of weights & measures (specialist section), fire & furnishing regulations, counterfeiting, doorstep selling, trade descriptions act, and enforcing the consumer credit act.  Approx 12,000 Bucks residents contact the department each year.  Chris gives advice when court action is involved.  There has to be a balance kept between traders and consumers, scams and unfair trading practices.  If appropriate, information is passed to the Office of Fair Trading on behalf of consumers.  Chris showed several examples of illegal products & practices:

·         child’s furry toy which, although it carried the ‘CE’ mark (the lowest level of acceptance of European certification) had fur that could easily be pulled out.  TS helped track down the supplier and got it banned.

·         electrical toys have to be checked for safety.  TS subscribes to the Rapex system which disseminates information Europe-wide on problem products.

·         rogue traders: an example in High Wycombe of a disabled person who was charged for a brand new roof when the roofer had simply spray-painted the old one.  23% of Risborough residents are over 65 and are therefore potential targets for con men.

·         scales that had been illegally weighted

·         counterfeit watches.  Counterfeit goods are a problem as there are so many on the market.  The buyer may not consider it a problem provided they get an acceptable bargain.  eBay is a favourite market place for selling counterfeit goods as genuine articles.

·         sub-standard towing rope that was potentially lethal.

·         ‘grey’ imports, genuine products made to a lower quality, are difficult to manage as buyers’ expectations can vary widely.

TS also monitors food safety and labelling and uses the Public Analyst in London and the Food Research Centre where necessary.  A new directive ‘Unfair commercial practices’ giving TS greater powers will be coming into law soon.

Trading Standards is very keen to work with local businesses and give advice where needed.  They publish JoTS (Journal of trading standards) with informative articles that can be copied and used free of charge.

The discussion that followed raised the question of problem emails.  Email Alert can be contacted to get on their list to receive warnings.  TS also sends out alerts and works closely with Crime Stoppers and the Police.

 

TS can be contacted at 08454 040506 or tsd@buckscc.gov.uk.

For enquiries on JoTS, contact 01296 383357 or jeldridge@buckscc.gov.uk.

Consumers needing advice should ring 08454 040506 or log onto www.consumerdirect.gov.uk

The RABG secretary has copies of JoTS Winter 2007 available on request.

 

The chairman thanked Chris for his most interesting and informative presentation.

 

5

RACA Visitor Project:

John Hughes

In 2005, 85 different projects were identified for improving the visitor experience in Risborough.  As a result the Visitors Project was started with funding from SEEDA.  The main objective is to attract more visitors to Risborough and the surrounding area, and shoppers into the Town Centre.  All the local action groups are involved. Plans include putting up information boards, improving signage, building a visitor DVD and website and upgrading the weekly market.  The 1st phase is to ‘Put PR back on the map’ with walks and cycling leaflets.  SEEDA has given £40K which needs matched funding as soon as possible.

 

Heather Brown, Project Manager

The weekly market dates back to Henry VIII’s time when a charter was given for a market to benefit the town.  In 1998 The Chamber of Trade set up a new ‘Charter’ market to be administered by the Princes Risborough Market Traders Management Group.  The plan was to create an attractive, busy market offering goods other than available on the High Street that returned a profit to the town.  The original contract required traders to pay in advance in 13 monthly instalments. 

Unfortunately the market is not working as intended and is deemed a joke.  A few local traders come regularly with others turning up when they want to depending on conditions.  The footfall in Risborough falls off rapidly in bad weather, and market day, Thursday, is often the worst day of the week for local retailers.

The market needs improving.  A simple survey has been carried out on footfall and turnover which appears to stay relatively constant for the regular stall holders, approx £550 in total per week (excluding fish stall).

The Town Centre Forum is currently addressing a range of issues which include:

·         providing stalls and awnings for traders to use.  £10K has been obtained from RACA towards costs.  However there are problems of who puts up, takes down and stores the stalls.  PRTC does not want to be responsible for them. 

·         the need for stronger management, perhaps RABG could get involved

·         providing better attractions.  A Continental market is planned for three days in May

·         getting help from Risborough Rewards by persuading the traders to sign up

If a more attractive market can be set up, the footfall should increase which would benefit everyone.  With Marks and Spencer coming, this opportunity is a one-off which should not be missed.

A proposal was then put to the meeting:

·         the Princes Risborough Market Traders Management Group to be reconstituted, consisting of a representative from RACA (Heather Brown), one from PRTC and two from RABG (Lance Adlam & Bob Aldridge).  The Group to be responsible for managing the market.

Proposed by Bill Bendyshe-Brown and seconded by Martyn Thomas, the proposal was carried by 7 votes to none with 2 abstentions.

 

6

Meeting with Marks and Spencer

A meeting was held on 8th March 2007 with representatives of local groups and Marks & Spencer’s regional and marketing managers.  The store will open sometime in April and will sell food and general goods (including ladies’ knickers!)  It will be the largest Simply Food store in the country covering some 7,000 sq.ft of retail space.  M&S are very optimistic about its prospects and will be monitoring sales closely.

The problem of parking was raised.  Bill Bendyshe-Brown announced that the back of the fire station will be used to increase space at least temporarily.  M&S has promised to maintain a tidy building and surrounding area.  It is hoped the footfall in Risborough will increase significantly and present an opportunity to local retailers.  Their opening hours will be 8 am to 8 pm Monday - Saturday and then for 6 hours on Sunday, similar to Tescos.  RABG has invited them to meetings and hopefully to give a presentation to members.

 

7

RACA Action Group Reports:

As most of the local issues had already been covered in the Visitors’ Project presentation, the RACA reports were omitted.

 

8

Any Other Business

·         Stuart Marriott said the school’s board of governors was planning an afternoon/evening to meet and greet local people in order to raise awareness and interest in the school.  It was suggested that the school might do something before the start of one of our meetings, perhaps the one scheduled for July 10th.  Stuart to liaise with the secretary to agree details and timing.

·         Ann Smith commented that she was very disappointed with how few members had bothered to turn up for the meeting.  Given the topics were of relevance to retailers and businesses, what does it take to attract people to meetings?  Perhaps if each person rang four others to remind them, attendance might be improved.

·         Stuart Marriott suggested RABG might consider Tuesday nights for regular meetings as this would fit in better with school commitments.

 

9

Date of Next Meeting

 

The next meeting is the social on 10th April 2007 at Kimble Tandoori.  Tables have been booked for 7.30 pm.  Kimble Tandoori has recently joined Risborough Rewards and RABG would like as many members as possible to support them on this evening and enjoy an excellent curry!

Please let Heather Brown know numbers by email at hbpicklesdeli@aol.com or ring the secretary on 01844 346687. 

 

Advance notice : Wednesday 16th May.  Networking evening at Risborough School library.  Come along, take a table and have a 3 min slot to promote your company’s services/products to the rest of the business community.  Find out about the services available on your doorstep.  More details will be given in due course.

If interested, please email the secretary at pam@pamuk.demon.co.uk to book your space or ring on 01844 346687.

 

The meeting closed at 21:20 pm, and was followed by drinks and refreshments provided by Heather Brown

 

 

Hon.Sec Pam Pitcher

25-03-2007